Aviation Industry Service Provider
Fax Barcode Solution

Challenge:	Add Paper Documents to on-line Transactions Add emails to on-line Transactions
Solution:	Universal Document Tag™ Fax Barcode and Email Tag

Challenge

An Aviation Industry service provider offering a tracking service for aircraft parts wanted to automatically capture signed paper documents and emails with attachments as part of an electronic transaction.

The Aviation Service Provider wanted to automatically index signed paper documents relating to each part, so the documents could be accessed on-line by their clients.

The Aviation Service Provider also wanted to capture and file email communications pertaining to parts that were being tracked. The emails would consist of Text Messages and Attachments such as Spreadsheets or Microsoft Word files. They would be filed with the scanned paper documents relating to each part in a web database that could be accessed on-line by clients.

Solution

Fax Barcode

The Aviation Service Provider installed the i-fax.com barcode plug-in. Signed paper documents are collected automatically by fax using barcoded fax cover sheets created using i-fax.com's Barcode Plug-In.

Each time a fax cover sheet is created, i-fax.com's Barcode Plug-In encodes the fax cover sheet with a unique barcode. This barcode links a particular cover sheet and accompanying paper document to a specific record in the web database for each part being tracked.

When the barcoded cover page is faxed with the signed paper document attached, the paper document is automatically filed as an image in the web database.

To add a paper document pertaining to a part being tracked, a client does the following:

1. Logs into Aviation Service Provider's website with User ID and Password.
2. Selects a function which allows them to create a Fax Cover Page and attribute it to an aircraft part number.
3. Prints barcoded fax cover page.
4. Places barcoded fax cover page on top of document.
5. Faxes barcoded fax cover page and document to toll free fax number which resides on i-fax.com 's system.
6. i-fax.com receives the fax cover page, reads the barcode, converts the attached document to PDF and JPEG and adds it to the correct transaction on the Aviation Service Provider's production servers.
   (The document passes through i-fax.com 's system for processing but is filed and stored on the Aviation Service Provider's servers.)
7. Within minutes of being faxed, the document is converted to an image, filed with the information for the part being tracked and is available in PDF and JPEG format on the Aviation Service Provider's website.

Solution

Email Tag

The Aviation Service Provider installed the i-fax.com Universal Document Tag™ plug-in.

Each time an email needs to be filed, i-fax.com 's Universal Document Tag™ is attached to the email, uniquely linking the email to an aircraft part number.

To add an email pertaining to a part being tracked, a client does the following:

1. Logs into Aviation Service Provider's website with User ID and Password.
2. Selects a function which allows them to get an i-fax.com Universal Document Tag™
3. Attaches the Tag to the email.
4. Forwards the tagged email to an address on the Aviation Service Provider's website which is routed through the i-fax.com server.
5. i-fax.com's server receives the email, decodes the tamper proof Universal Document Tag™ and files the component parts of the email on the Aviation Service Provider's website.

Benefits

• Improved functionality of Aviation Service Provider's service
• Added new features without incurring expense of software development
• Easy for customers to use as no technical training is required
• Solves a complex problem with a simple technology